Trusted by 100+ property managers

Your unread Google reviews are costing you tenants.

We reply to every single Google review for your property — professionally, personally, within 24 hours. You never think about it again.

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⚡
< 24hrs
Response Time
💬
12,847
Reviews Replied
📋
0
Contracts Required
🔒
97%
Client Retention
9%
of potential tenants lost per unanswered review.
That's vacancies, lost rent, and slower lease-ups — because nobody on your team has time to type "thank you for your feedback."
88% of consumers trust online reviews as much as personal referrals
53% of customers expect a response within 7 days
Built for

Property managers who are too busy
to reply — but can't afford not to.

🏢

Multi-family operators

Managing 20+ units with reviews piling up across multiple properties. You know you should reply. You never do.

🏠

Property management companies

Running 5–50 properties for owners who expect a polished online presence. We make you look buttoned-up without lifting a finger.

📈

Growing portfolios

Every new property means more reviews to manage. We scale with you — same price per property, whether you have 1 or 100.

🔑

Lease-up teams

New build or repositioning? Prospects are Googling you right now. Active review responses signal a property worth touring.

How it works

Three steps. Zero effort on your end.

01

Connect your listing

Give us contributor access to your Google Business profile. Takes 2 minutes. We handle the rest.

02

We reply to everything

Every review — 5-star or 1-star — gets a professional, personalized response within 24 hours.

03

Your occupancy improves

Prospects see an engaged, responsive property. You see fewer vacancies. The math works.

Damage control included

Bad reviews don't have to be a disaster.

A negative review left unanswered tells every prospect you don't care. A negative review with a thoughtful, professional reply tells them you do.

We handle both — and alert you immediately when something needs your attention.

  • ✓ Diplomatic, de-escalating responses to every negative review
  • ✓ Instant email alert when a 1 or 2-star review is posted
  • ✓ Flagged issues so your team can follow up offline
  • ✓ Tone-matched to your brand — never robotic or generic
JR
James R.
2 weeks ago
★☆☆☆☆
"Maintenance request took 3 weeks. Front office never answers the phone. Looking to move when my lease is up."
✦ Response from owner — via OccupancyOps
James, thank you for sharing this — and we sincerely apologize for the delay. This isn't the standard we hold ourselves to. Our maintenance director has been notified and will be reaching out to you directly today. We want to make this right.
⚡ Alert sent to your team in under 5 minutes
The difference

What prospects see right now vs. with OccupancyOps

✘ Without OccupancyOps
★★★★★
"Great community, responsive maintenance team, and the amenities are top notch. Renewed our lease for a third year!"
— Sarah M., 3 months ago
No response from management
✔ With OccupancyOps
★★★★★
"Great community, responsive maintenance team, and the amenities are top notch. Renewed our lease for a third year!"
— Sarah M., 3 months ago
Response from owner
Sarah, thank you so much — three years and counting! We're glad the maintenance team has taken good care of you. We'll keep the amenities in great shape. Cheers to another year! 🏠
Your Google profile

This is what your competitors see.

✘ Your Property Today
Total Reviews 47
Reviews Replied 0
Reply Rate 0%
Avg. Response Time Never
Prospect Signal ⚠ Unresponsive
→
✔ After 30 Days
Total Reviews 47
Reviews Replied 47
Reply Rate 100%
Avg. Response Time < 24hrs
Prospect Signal ✦ Active & Engaged
What clients say

Set it and forget it. That's the whole point.

★★★★★
"I manage 12 properties. I used to spend Friday afternoons catching up on reviews — or more honestly, ignoring them. OccupancyOps took that completely off my plate. Best $200 I spend each month."
Rachel T.
Regional Property Manager, Austin TX
★★★★★
"We had a brutal 1-star review from a disgruntled tenant. Their team had a professional response up within 3 hours AND flagged it to us immediately. That alone was worth 6 months of the service."
Marcus D.
Owner, Lakewood Property Group
★★★★★
"Our prospects literally mention the reviews during tours now. 'I saw you guys actually respond to everyone.' It's become a competitive advantage we didn't even plan for."
Lisa K.
Leasing Director, 340-unit community
Why OccupancyOps

What $200/month replaces.

Do Nothing DIY / In-House Hire a Coordinator OccupancyOps
Monthly Cost $0 (but you're losing tenants) 3–5 hrs/week of your time $4,000–5,000/mo $200/mo
Response Time Never Days to weeks 1–3 days < 24 hours
Consistency None Falls off after month 1 Depends on the hire Every review, every time
Negative Review Handling Ignored Panic mode Varies Professional + instant alert
Setup Time — Hours of process building Weeks of hiring + training 2 minutes
Can You Cancel Anytime? — — HR nightmare One email. Done.

You wouldn't hire a $60K/year employee to reply to Google reviews. And you definitely don't have time to do it yourself.

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Simple pricing

One flat rate. No surprises.

$200/mo
per property · billed monthly · cancel anytime
→ Less than one day of vacancy costs at most properties
Book a Free Call
30-day money-back guarantee. No questions asked.
Questions

Frequently asked

What kind of replies do you write?
Every reply is written specifically for that review — mentioning details the reviewer brought up. These aren't copy-paste templates. They sound like a professional, thoughtful property manager.
What about negative reviews?
We craft diplomatic, professional responses to negative reviews and immediately alert you via email so your team can follow up if needed. Damage control is half the value.
How do you access our Google profile?
We request contributor access to your Google Business listing. You stay the owner. We can only reply — we can't edit your listing, photos, or business info.
What if we only get a few reviews a month?
The price is the same. Whether you get 3 reviews or 30, every single one gets a thoughtful reply. Most clients find that responding consistently actually increases review volume.
Do you reply to our old reviews too?
Yes. In your first 30 days, we go back and reply to every unanswered review on your profile. Your Google listing goes from ghost town to fully engaged on day one.
Is there a contract?
No. Month-to-month. Cancel anytime with one email. We keep clients by delivering value, not locking them in.
What if I manage multiple properties?
Each property is $200/month. If you have 5+ properties, reach out — we offer volume pricing for larger portfolios.

Stop leaving reviews unanswered.

Every day without replies is another prospect who chose a different property. For $200/month, you'll never think about it again.

Book a Free Call